Ordering
On placing your order, we will send you a receptacle to post the ashes
to us via Royal Mail Special Delivery. However, if you prefer, you are
welcome to deliver them in person. Our process only requires a small
amount of ashes, typically 2 tablespoons per item ordered. Any un-used ashes will be returned to you with your finished piece of memorial crystal.
Order A Brochure
If you wish to order a brochure please ring us on tel: +44 (0)1458 210830
and leave us your mailing details. Alternatively click
here to
fill in a form to receive a brochure and order pack by post. Alternatively you can download a PDF version from our
home page.
You will need the Adobe PDF reader on your computer to be able to do this.
Online Ordering
Ordering an item from this website can be done in a number of ways.
- By Email. This may be the preferred method
of ordering it you wish to query an item e.g. for size. This may
also be the preferred method of ordering if you wish to pay by cheque.
Just email your order including item numbers and quantities, together
with any special requirements, and we will send you an invoice via
email for you to pay by cheque. Credit and debit card payments cannot
be processed by this method.
- Selecting an item by clicking on the "Add to Order"
button alongside the item. (Please note that you may need
to turn off any automatic "popup blocker" on your browser) This
will automatically add the item of your choice to the online shopping
cart system. Multiple items can be added this way. When you have
finished shopping, press any of the "Complete Order" buttons and
you will be taken to the online checkout. Here you will be able
to modify your order and pay by either a credit/debit card or your
PayPal account should you have one. Please note you are not required
to register with PayPal in order to use this facility.
- By calling us We will process your
credit/debit card details by phone.
Payment Options
- Personal cheques (payable to eternity crystal)
- Credit/Debit card via Paypal (no account required)
- Credit/Debit card via telephone
Delivery
Standard delivery for any item is included
in our prices.
You are also very welcome to collect your items in person from our offices.